Daily Life - Setting Up Your Voice mail Message (C0332)

A:  Can you help me set up my voicemail message? I just got this service and I am not really sure what I am supposed to say.
B:  Sure! You just basically gotta let the caller know who they called, and ask them for their contact information so you can call them back.
A:  Ok, so can I say, “ This is Abby’s voicemail. I will call you later, so leave me your name and number”.
B:  That’s more or less the idea, but try something that sounds more friendly.
A:  Ok, so how about this, “ This is Abby and I am really happy you called! I promise I will give you a ring as soon as I can, so please leave me your name and number. Talk to you soon!”.
B:  A little too friendly Abby. Just say this, “ Hi, you have reached Abby. I am unable to answer your call right now, but if you leave me your name and phone number, I will get back to you as soon as possible. Thanks”.
A:  That’s perfect! Can you say that again and record it for me?

Key Vocabulary

voicemailan electronic system enabling the recording and storage of voice messages.
recordset down in writing or voice or the like
servicethe supplying or a supplier of something required by the public.
set upprepare

Supplementary Vocabulary

fundamentallya foundation or basis; basic
repairto restore to a good or sound condition after decay or damage
tapea ribbon of material used to record sound, images,data
staticatmospheric electricity interfering with radar, radio, the sending and receiving of wireless messages

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